Frequently Asked Questions
FAQs
1. Where are CORN THINS available from?
CORN THINS are available as detailed in the ‘Stockists’ page.
2. What type of salt do you use in your CORN THINS products? Does it have any anti-caking agents?
Real Foods P/L use fine sun dried sea salt for all of our CORN THINS and RICE THINS variants. This solar dried sea salt is acknowledged by Biological Farmers of Australia Co-op as suitable for use in Organic products. There are no anti-caking (free-flow) agents in this salt. Real Foods does however have anti-caking agent 551 in its flavoured CORN THINS products (Sour Cream & Chives, Tasty Cheese & Pizza). The anti-caking agent is required to ensure flavour (seasoning) can be evenly dispersed on CORN THINS corn cakes.
3. Do your products contain any gluten or wheat? If so, how do you prevent cross contamination with non-gluten containing products?
4. Are sorghum and millet gluten free as well?
5. How do the suppliers of your grains prevent cross-contamination with allergens?
Real Foods uses only a select number of corn and rice suppliers to provide us with the high quality, clean and pure grain required. Each supplier has provided a written guarantee that they have the systems in place to prevent the cross-contamination of their corn and rice grains with allergens.
6. I am an anaphylactic, do any of your products contain nuts?
7. I am lactose intolerant, do you use dairy products in the manufacture of your CORN THINS and if so, how do you prevent cross contamination?
8. I am allergic to eggs, do your CORN THINS products have any eggs or egg traces?
9. I am allergic to soy. Real Foods P/L make a product called Soy & Linseed (Flax and Soy), how do you prevent this product from contaminating your other product lines?
Real Foods have implemented a strict manufacturing and clean down regime, which is implemented each time the Soy and Linseed (Flax and Soy) variant is made. Production staff are not permitted to commence manufacturing new product until the clean down program has been completed, inspected and verified by the Quality Department as satisfactory.
10. I am concerned about the increasing use of genetic technology in food, how do you ensure that your products are GM free?
Real Foods only purchase product that has been certified as GM free. This is supported through a rigorous Vendor Quality Assurance programme which requires our suppliers to provide certified evidence that the product we are receiving is 100% GMO free. Further to this requirement, Real Foods randomly check incoming product from our suppliers for compliance to this requirement, in order to ensure total confidence in our claim.
11. Are your products kosher approved?
All our Regular CORN THINS Regular variants are Kosher (Parev). Our Flavoured CORN THINS flavoured variants (Sour Cream & Chives, Pizza, and Tasty Cheese) have milk solids in the flavouring component, which are not Kosher Approved. To ensure there is no cross contamination between our Flavoured products and Regular Kosher Parev products, Real Foods have implemented a specific process in conjunction with Kashrut NSW, including a clean down regime, which is implemented each time the Flavoured CORN THINS variants are made. Production staff are not permitted to start production until a kosher supervisor has approved (koshered) the line to produce kosher products. This is verified by regular supervision inspections by Kashrut NSW. Our kosher products are identified by the KA logo.
12. Do your CORN THINS use Australian grown product?
Whenever possible Real Foods seek out the best quality Australian grown produce to use in our Australian made CORN THINS and RICE THINS products. Only when there are supply issues, or significant price differences, do we use non-Australian grown produce.
13. Are the CORN THINS varieties suitable for Vegetarians and Vegans?
There are no eggs, dairy products or any other animal derivatives used in the manufacture of Real Foods Regular CORN THINS varieties, so are suitable for vegetarians and vegans. Dairy products (Milk) are used in Flavoured CORN THINS variants, so they are not vegan. The Sour Cream & Chives variant is vegetarian. To ensure there is no cross contamination between our dairy and non-dairy containing products, Real Foods have implemented a strict manufacturing and clean down regime, which is implemented each time the dairy containing CORN THINS products are made. Production staff are not permitted to commence manufacturing new product until the clean down program has been completed, inspected and verified by the Quality Department as satisfactory.
14. Do CORN THINS variants contain yeast?
There are no yeast or yeast derivatives used in the manufacture of any Real Foods Regular CORN THINS variants [Original, Organic Sesame, Soy & Linseed (Flax & Soy) Multigrain] or RICE THINS variants (Wholegrains, Ancient Grains). There are yeast extracts in Tasty Cheese, Pizza, and Sour Cream & Chives Flavoured CORN THINS variants.